6 Mins


A Permanent Account Number or PAN is a 10-digit unique alphanumeric code assigned to each individual by the Income Tax Department in India. PAN Card allows individuals to carry out financial transactions and pay tax in India. It also helps the IT Department to track all financial transactions of an individual. This article covers PAN Card download through the NSDL PAN portal and UTIITSL portal.

What is e-PAN?

The Income Tax Department issues e-PAN. It is a recent introduction by the IT department after there is a surge in the number of people applying for a PAN Card. e-PAN is an instant allotment of Permanent Account Number (PAN) to first time taxpayers. Individuals who already have a PAN Card cannot apply for e-PAN. It is issued free of cost and is issued on a first-come-first basis. Also, e-PAN is available only for a limited period of time.

To apply for e-PAN, one must be a resident of India. Also, only individual taxpayers can apply for e-PAN and not HUFs or associations. To apply for an e-PAN, one should already have an Aadhar Card, which is linked to the registered mobile number, and all the details of Aadhar have to be correct. Most importantly, an individual already holding a PAN Card cannot apply for an e-PAN.

How to download the PAN Card online?

PAN Card download online is possible through any of the following modes:

Steps for PAN card Download Through NSDL Portal

e-PAN Card can be downloaded using the NSDL portal. There are two ways to do this: using PAN number and date of birth and using the acknowledgement number.

Using PAN and Date of Birth

By using the date of birth and PAN Card, you can download e-PAN Card. Following are the steps to download PAN Card

Visit the NSDL PAN portal by clicking here.

Here, enter PAN number, Aadhar Card number and date of birth in MM and YYYY format. Enter GSTIN number if available.

Then, click on the check box after reading the contents, enter the captcha code for verification, and click on submit. You will be able to download PDF format PAN Card.

Login with PAN

Using Acknowledgement Number

You can download e-PAN Card using the acknowledgement number. Following are the steps to download Pan Card:

Visit the NSDL Pan portal and select the acknowledgement number.

Login with acknowledgement number

Enter Acknowledgement number and date of birth in MM and YYYY format. Enter the captcha code and submit it.

Then enter mobile number and e-mail ID and click on ‘Generate OTP’.

In the next step, enter the OTP and click on ‘Validate’.

A PDF file will be available for download. Click on it to download PDF format PAN Card. The e-PAN Card is a password-protected file, and the password is the date of birth in DDMMYYYY’ format.

Steps for PAN card Download Through Aadhaar Number

The Government of India has introduced a service that enables individuals to get their PAN easily with their Aadhaar Card number. The entire process is completely paperless and free. One can follow the below steps to download PAN card using their Aadhaar Number:

Visit the Income Tax e-Filing portal.

Under the ‘Quick Links’ section, select the ‘Instant PAN through Aadhaar’ option.

PAN download through Aadhaar

On the next page, click on the ‘Check Status/ Download PAN’ button.

Pan card download

Next, enter the Aadhaar Number and the captcha code to get an OTP for authentication. Enter the OTP for verification. 

e-filling login

Upon successful verification, one can view the status and download their ePAN card.

You may also like to read about the How to link Pan card with Aadhaar card?

Steps for PAN card Download Through UTIITSL

Visit the UTIITSL portal by clicking here.

Here, enter the PAN Card number, date of birth in the format ‘MM/YYYY’ format. Enter GSTIN number if available. Then, enter the captcha code and click on submit.


On the next page, the registered mobile number and email ID will be displayed. Check these details carefully and enter the mode of OTP and click on ‘Generate OTP’.

Enter the OTP and make payment. Once the payment is made, you can download e-PAN Card.

However, to apply for e-PAN through the UTIITSL website, one should’ve applied for PAN or the latest correct with UTIITSL. Or they should have a valid and active registered mobile number with the IT Department.

Check Out How to Apply for a Duplicate Pan Card?

What is the PAN Card customer care number?

Following are the PAN Card customer care numbers:

  • Income Tax Department Call Center Number: 0124-2438000, 18001801961
  • NSDL Call Center Number: 020‐27218080, (022) 2499 4200
  • UTIITSL Portal Call Center Number: 022-67931300, +91(33) 40802999,
  • PAN Card Tollfree Numbers:
    • Income Tax Tollfree Number: 18001801961
    • NSDL Tollfree number: 1800 222 990
  • PAN Card Email ID:
    • NSDL: tininfo@nsdl.co.in, info@nsdl.co.in
    • UTIITSL: utiitsl.gsd@utiitsl.com

What should I do if I have more than one PAN?

If you have more than one PAN, you will have to fill and submit the PAN Change Request application. Mention the PAN which you are currently using on top of the application form. All other PAN numbers inadvertently allotted to you should be mentioned in item no. 11 of the form. Also, the corresponding PAN card copies have to be submitted for cancellation along with the form.

Read also about the CDSL vs NSDL

You may also like to read about the How to Download the eAadhar?

Frequently Asked Questions

Is e-mail ID mandatory for receiving e-PAN?

Yes, an email ID is mandatory while applying for PAN. One can receive their e-PAN Card on the same email ID.

I lost my PAN Card, but I remember my PAN Card Number. Can I download a copy from the Internet and from which website?

Yes, you can download the PAN card online if you have lost it. You can visit any of the following websites to download the soft copy of your PAN NSDL or UTIITSL.

How to download an e-PAN Card without a PAN Number?

One can download the e-PAN Card without the PAN number. However, they should have the Acknowledge Number of the PAN application to do so.

Is there any facility to download an e-PAN Card without the Acknowledgement Number?

Yes, one can download the ePAN Card without having the acknowledgement number. An applicant can enter their PAN Number, Date of Birth, or Aadhaar number to download the pan card. They can download it through the NSDL e-Governance or e-filing portal of the IT Department or UTIITSL.

What is the fee charged for downloading an ePAN card?

An applicant can download the e-PAN card for free during the first month of its issuance. Post that, an applicant  has to pay a fee of INR 8.26 for each e-PAN card download through UTIITSL.

Is e-PAN a valid document?

e-PAN Card is a valid document, just like a regular PAN Card.

Can I have more than one PAN?

No, one cannot have more than one PAN. Having more than one PAN is against the law, and it may attract a penalty of up to  INR 10,000. Therefore, it is advisable not to have more than one PAN.