In-Person Verification (IPV) is a regulatory requirement that needs to be completed in order to get your KYC registered.   Scripbox uses your video recording (face the camera for 5 seconds) as a way to do IPV.  While you are completing...

Amount invested is the cumulative cost of the mutual fund investment units you currently hold. Amount Invested = Units x Purchase NAV.  Current value is the current value of the mutual fund investment units you currently hold. Current Value =...

Our condolences.  Please contact us and we will assist you in claiming the amount. Once we are being notified for your loss, we will block & suspend all the upcoming investments in the customer’s account.   You need to create an Scripbox...

Call or e-mail us. We will create a “start receiving paper statements” letter for you and send it to you by e-mail. Please print, sign and mail (or courier) this back to us, so we can update the mutual fund...

Mutual fund companies require that this change be via a written request. Call or e-mail us. We will create a “stop receiving paper statements” letter for you and send it to you by e-mail. Please print, sign and mail (or...

No, as long as your NRE account is registered with Scripbox, you can withdraw to it without any extra documents. In some rare situations, some mutual fund companies may ask for a bank statement of the NRE account. We will...

No. All withdrawal proceeds will only go to the bank account on record with us. If you would like to change that bank account before you initiate the withdrawal, please contact us.

Equity, Debt, & Conservative Hybrid Funds: You can expect to receive the money to your registered bank account within 2-4 working days once the withdrawal is processed.  Liquid Funds: You can expect to receive the money to your registered bank account...