An upfront commission is paid to the broker or mutual fund distributor on the same month as the purchase of the mutual fund investments. A trail commission is paid every year until the investment is withdrawn. For more information on...

e-KYC or electronic Know Your Customer is a process by which your identity is established electronically. Currently, Aadhar is permitted as a mechanism by which this can be done for mutual funds. Only SEBI-regulated KYC registration agencies (KRAs) such as...

In-Person Verification (IPV) is a regulatory requirement that needs to be completed in order to get your KYC registered.   Scripbox uses your video recording (face the camera for 5 seconds) as a way to do IPV.  While you are completing...

Amount invested is the cumulative cost of the mutual fund investment units you currently hold. Amount Invested = Units x Purchase NAV.  Current value is the current value of the mutual fund investment units you currently hold. Current Value =...

Our condolences.  Please contact us and we will assist you in claiming the amount. Once we are being notified for your loss, we will block & suspend all the upcoming investments in the customer’s account.   You need to create an Scripbox...

Call or e-mail us. We will create a “start receiving paper statements” letter for you and send it to you by e-mail. Please print, sign and mail (or courier) this back to us, so we can update the mutual fund...

Mutual fund companies require that this change be via a written request. Call or e-mail us. We will create a “stop receiving paper statements” letter for you and send it to you by e-mail. Please print, sign and mail (or...

No, as long as your NRE account is registered with Scripbox, you can withdraw to it without any extra documents. In some rare situations, some mutual fund companies may ask for a bank statement of the NRE account. We will...