Who can I complain to in case of a problem with your company?
Please contact our CEO (ceo@scripbox.com). If you're still dissatisfied with us you can also register a complaint with the concerned mutual fund company.
Who can I talk to in case I am not satisfied?
If you are not satisfied with the resolution offered by our team, you can send an email to ceo@scripbox.com.
Where is your office? What are your business hours?
Our office is located at Scripbox.com India Pvt. Ltd. , Indiqube @ The Leela Galleria, 3rd Floor, No. 23, Old Airport Road, Bengaluru - 560008, India. Click here for a map and directions to our office. Our business hours are...
Can I create a Scripbox account that is jointly held by two or more persons?
No. Scripbox does not support joint accounts at this time. We recommend that you include the second person as a nominee. To make an investment for your family member you could create a plan for their investment goal by using our...
Can I provide my bank account number for my spouse’s Scripbox account?
No. The investor in whose name the Scripbox is created must be one of the holders of the bank account. In case of joint bank accounts, the first or primary investor must be one of the holders of the bank...
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How I resolve issues I am facing using Net Banking?
If you face issues with investing using Net Banking or UPI, please follow the instructions below. If money has not been debited from your bank account You don’t have to worry. Most likely there was a temporary technical issue. The...
Today is 7th but the earliest investment date is 10th. Why?
This happens because of the time taken by the fund transfer process which works on the basis of your bank account being linked to your Scripbox account. We need to send the fund transfer instruction in advance to your bank...
When are the mutual funds units allotted to me?
The date of allotment of mutual fund units depends on the payment method selected by you to make the investment. Investment via UPI: If you have transferred money using the UPI payment method before 12:30 PM on a working day,...