I’m on the One Touch payment screen but I want to make the payment with a different net banking account. How do I do it?
You can click on ‘Change’ button at the top right of the One Touch payment Repeat Payment screen to make the payment using a different net banking account. Please ensure that you are making the payment from the bank account...
Can I choose to skip Fingerprint/Face ID authentication?
Yes, in the Scripbox PayPIN creation screen just uncheck ‘Enable Fingerprint/Face ID’ check box. Now you can make your payment by just using Scripbox PayPIN and you don’t need to enter username, password, grid numbers, security questions and OTPs for...
What if my device doesn’t have Fingerprint/Face ID sensor?
If your mobile device does not have a Fingerprint/Face ID sensor, you can use the Scripbox PayPIN for making payments instead of going through the cumbersome process of entering a username, password, grid numbers, security questions and OTPs.
Would One Touch payment be enabled for all my Fingerprints/Face IDs, or only for the Fingerprint/Face ID which I used during the onboarding process?
One Touch payment would be enabled for all the Fingerprints/Face IDs registered on the device at the time of onboarding.
I changed/added my Fingerprint/Face ID on the device recently. Do I have to enable the new Fingerprint/Face ID for payment again?
Yes, you need to enable the new Fingerprint/Face ID again in your Scripbox app by entering your Scripbox PayPIN while making your next payment.
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I don’t have a Fingerprint/Face ID stored in the device at the time of setting up my PayPIN. Can I enable my Fingerprint/Face ID later?
Yes, you can add your Fingerprint/Face ID in your device and enable it later. While doing a repeat transaction with Scripbox you will see ‘Enable Fingerprint/Face ID’ checkbox. You have to enter your Scripbox PayPIN to enable the new Fingerprint/Face...
What is Two-Factor Authentication(2FA)? Why is it required?
2FA is mandated by RBI to increase the security of all digital transactions by requiring two factors of authentication. The factors of authentication can be a username, password, grid numbers, security questions, OTP, Fingerprint or Face ID.
How much time will I save by using One Touch Payment?
Typical net banking transactions take around 45 to 60 seconds and the user has to make 30 to 40 clicks. By using One Touch Payment, you can complete a net banking transaction within 2 to 3 seconds by using your...