Why is a Setup Code required?Why is a Setup Code required?
Setup Code is sent to your bank verified phone number to verify your phone number. It is the second factor of authentication before enabling One Touch payment in your Scripbox app.
How do I disable my Fingerprint/Face ID for making payments?
Please reach out to us over call or email to help you with the same.
Will One Touch payment work for all net banking accounts?
One Touch payment will work only for net banking accounts for the banks which have partnered with MinkasuPay. We continue to increase the coverage for our customers by partnering with more banks.
I deleted and reinstalled the Scripbox app and now I am not seeing One Touch payment Screen. What should I do now?
Once you delete and reinstall your Scripbox app you will need to go through the One Touch payment setup process again. Please login to your net banking account and select the account to proceed to One Touch payment flow.
What if I want to change my Scripbox PayPIN but the phone number I used to register for the Scripbox /bank is no longer in use?
Please make sure that you have updated your new phone number with your bank and in your Scripbox app. Once the phone number is updated by Scripbox and your bank, you will be automatically taken through the One Touch payment...
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What if I want to enable my Fingerprint/Face ID but forget my Scripbox PayPIN?
If you have forgotten your Scripbox PayPIN then click on ‘Forgot PayPIN’ button in the One Touch payment screen. You will be redirected to the bank’s Net Banking login Screen and you have to go set the PayPIN once again.
What if I forget or want to change my Scripbox PayPIN?
You can setup a new Scripbox PayPIN by clicking on ‘Forgot PayPIN’ button on the Minkasu Repeat Payment screen. You will be re-directed to the bank’s Net Banking login Screen and you would have to go through the onboarding process...
Do I need to pay any extra charges to use One Touch payments?
No, there’s no extra charges for using One Touch payments.