Grievance Redressal & Communication

Scripbox provides multiple channels for you to request support or to communicate any grievances you may have. Any of your queries & requests shall be responded to within 24-48 hours of receipt. Resolution, appropriate and to your satisfaction shall be provided as soon as possible depending upon the nature of the request.

Mutual Fund Distributors

Details of DesignationContact Person NameRegistered Office AddressContact NumbersEmail IDsWorking Hours
Customer CareSupport TeamWilshire III by MFAR, 5th Floor, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048Toll Free: 1800-102-1265
WhatsApp: 8884448026
Overseas: +919243200042
help@scripbox.com8 AM to 8 PM On All days
Head of Customer CareArchana NairWilshire III by MFAR, 5th Floor, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048Toll Free: 1800-102-1265help@scripbox.com9 AM to 6 PM On weekdays
Grievance OfficerGrievance OfficerWilshire III by MFAR, 5th Floor, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048Toll Free: 1800-102-1265grievance.officer@scripbox.com9 AM to 6 PM On weekdays
CEOAtul Vimal ShinghalWilshire III by MFAR, 5th Floor, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048+91-9731616078ceo@scripbox.com9 AM to 6 PM On weekdays

Registered Investment Adviser

Details of DesignationContact Person NameRegistered Office AddressContact NumbersEmail IDsWorking Hours
Customer CareSupport TeamWilshire III by MFAR, 5th Floor, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048Toll Free: 1800-102-1265
WhatsApp: 8884448026
Overseas: +919243200042
help@scripbox.com8 AM to 8 PM On All days
Head of Customer CareArchana NairWilshire III by MFAR, 5th Floor, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048Toll Free: 1800-102-1265help@scripbox.com9 AM to 6 PM On weekdays
Grievance OfficerGrievance OfficerWilshire III by MFAR, 5th Floor, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048Toll Free: 1800-102-1265grievance.officer@scripbox.com9 AM to 6 PM On weekdays
Compliance OfficerMeyyappan MWilshire III by MFAR, 5th Floor, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048+91-9004059036compliance.ria@scripbox.com9 AM to 6 PM On weekdays
Principal OfficerSanjiv SinghalWilshire III by MFAR, 5th Floor, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048+91-9513242360principal.officer.ria@scripbox.com9 AM to 6 PM On weekdays
CEOAtul Vimal ShinghalWilshire III by MFAR, 5th Floor, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048+91-9731616078ceo@scripbox.com9 AM to 6 PM On weekdays

If you're not satisfied, you can escalate to following official channels

SEBI Complaints Redressal System (SCORES): https://scores.sebi.gov.in/

SEBI Contacts
Local Office: 2nd Floor, Jeevan Mangal Building, No.4, Residency Road, Bengaluru - 560025, Karnataka
Local Number: +91-080-22222262/ 22222264/ 22222283
Toll Free Helpline Service Number: 1800 266 7575/ 1800 22 7575
E-mail: sebi@sebi.gov.in
SEBI Saarthi 2.0 Mobile App: Download link

In case of a dispute not resolved via SCORES, an online dispute resolution mechanism is available to you
Online Dispute Resolution Portal (ODR Portal): https://smartodr.in