Learn how one touch payment works, issues and resolutions.
I’m on the One Touch payment screen but I want to make the payment with a different net banking account. How do I do it?
You can click on ‘Change’ button at the top right of the One Touch payment Repeat Payment screen to make the payment using a different net banking account. Please ensure that you are making the payment from the bank account...
Do I need to pay any extra charges to use One Touch payments?
No, there’s no extra charges for using One Touch payments.
What if I forget or want to change my Scripbox PayPIN?
You can setup a new Scripbox PayPIN by clicking on ‘Forgot PayPIN’ button on the Minkasu Repeat Payment screen. You will be re-directed to the bank’s Net Banking login Screen and you would have to go through the onboarding process...
What if I want to enable my Fingerprint/Face ID but forget my Scripbox PayPIN?
If you have forgotten your Scripbox PayPIN then click on ‘Forgot PayPIN’ button in the One Touch payment screen. You will be redirected to the bank’s Net Banking login Screen and you have to go set the PayPIN once again.
What if I want to change my Scripbox PayPIN but the phone number I used to register for the Scripbox /bank is no longer in use?
Please make sure that you have updated your new phone number with your bank and in your Scripbox app. Once the phone number is updated by Scripbox and your bank, you will be automatically taken through the One Touch payment...
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