Who can I talk to in case I am not satisfied?
If you are not satisfied with the resolution offered by our team, you can send us an email to ceo...
Who can I complain to in case of a problem with your company?
Please contact our CEO (email@example.com). If you're still dissatisfied with us you can also regi...
If you are being paid by the mutual fund company, what is the assurance that you won't sell me investments where you make the most commission?
The investments are selected by an unbiased and scientific method which picks mutual fund schemes...
Are there any charges/penalty for a failed transaction?
Scripbox will not apply a charge/penalty for any failed transaction. However, your bank may charg...
Are there any charges for linking my bank account for automated investments?
Scripbox does not charge you any money for linking your bank account for automated transfers.Howe...
Can you withdraw money from my bank account without my knowledge?
No. The transfer of funds to the mutual funds will reflect in your bank statement and in your Scr...
Can you sell my investments without my knowledge?
No. The mutual fund company will send you a statement of transaction within 2-3 working days afte...
Is there a way to independently verify that my Scripbox statements are correct?
Yes. The mutual fund company will send you transaction advices as well as monthly and quarterly s...
How much extra does investing through a regular plan cost me, as opposed to a direct plan?
Currently Direct plans of equity mutual funds have expense ratios that are typically 0.4-0.5% lower
What happens to investments that I’ve made in the fund that are no longer in the portfolio?
Nothing. The money will stay invested in the fund until you choose to withdraw it.Note: If your i...