Mutual fund companies require that this change be via a written request.
You can change your phone number by following these steps:
- Log in to your Scripbox account
- Click onto ‘Preferences’ on the left hand-side, then on ‘Phone’.
- Once you have provided your new mobile number and re-authenticated with your Scripbox password, we will email you an “contact details change” letter that reflects your new mobile number.
- Please print, sign and mail (or courier) this letter back to us, so we can update the mutual fund companies you invest with.
It will take approximately 7 working days for this number to be updated in ours and the mutual fund companies’ records. After this process is complete, all text messages will go to your new number.