Learn how one touch payment works, issues and resolutions.
What are the banks which have partnered with One Touch payment for Net banking?
Currently, only ICICI. Several big banks are in the pipeline and are expected to partner soon.
What if I don’t want to use One Touch payment and instead pay using my username, password, grid numbers, security questions and OTP?
If you don’t want to use One Touch payment, just click the ’X’ button on the top right corner of any screen and you will be taken to the regular Net Banking flow.
Whom do I report a fraudulent transaction?
If you see any transactions without your authorisation, we recommend you to report it to your bank immediately. Once you report it to your bank, all your One Touch payment transactions will be blocked in all apps until further notice.